Shipping policy

Crafting & Production Time
Every piece is meticulously handcrafted to order in our workspace. Because we do not rely on mass production, please allow 5 to 7 business days for your nursery mobile to be assembled and carefully packaged before it is dispatched.

Shipping Rates & Timelines
We ship domestically across Australia and internationally. Shipping costs are calculated precisely at checkout based on your location.

• DOMESTIC (AUSTRALIA): Standard delivery typically takes 3 to 7 business days after dispatch.

• INTERNATIONAL: Delivery times vary by destination, generally arriving within 10 to 15 business days after dispatch.

Tracking and Support
Once your order leaves the studio, you will receive a tracking number to monitor its journey. If you have any questions regarding the delivery of your piece, please reach out directly at info@matiasmobiles.com